MELTHORVIAN Refund Policy

Introduction

At MELTHORVIAN, we are committed to ensuring your satisfaction with our products. If you are not entirely pleased with your purchase, we're here to assist you.

Eligibility for Refunds

• Items must be returned within 30 days from the date of purchase.
• Products must be in the same condition that you received them, unused and in their original packaging.
• A valid proof of purchase is required for all returns.

Non-Refundable Items

Certain types of items cannot be returned, such as:

• Gift cards
• Downloadable software products
• Customized or personalized items

Refund Process

Once your return is received, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: [email protected]